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August 26, 2025

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Service Charges: Automated Fees & Gratuity

Streamline your pricing with Service Charges - automatically add percentage or flat fees to quotes and invoices. Perfect for service fees, gratuity, corkage fees, and other standard charges that apply across your business.Key Features:
  • Flexible Pricing: Configure percentage-based (e.g., 20% gratuity) or flat amount charges
  • Auto-Apply Options: Set charges to automatically appear on all new quotes
  • Tax Configuration: Mark charges as taxable or non-taxable based on your needs
  • Smart Application: Charges apply to all line items except gratuity itself
  • Full Visibility: Displays clearly across quotes, booking forms, and invoices
How It Works:
  1. Create service charges in Settings → Service Charges
  2. Auto-applied charges appear on new quotes automatically
  3. Manually add or remove charges when editing quotes
  4. Charges carry through to invoices when bookings are confirmed
  5. Customers see transparent pricing at every step
Common Use Cases:
  • 20% Gratuity: Auto-apply to all quotes as a taxable percentage
  • Service Fee: 10% operational charge for event coordination
  • Corkage Fee: $75 flat fee for BYOB events
  • Setup Fee: Fixed charge for equipment preparation
Service charges integrate seamlessly with your existing workflow - they respect tax settings, work with discounts, sync to QuickBooks, and display beautifully in both Quote View V1 and V2.Configure your service charges in Settings → Service Charges.
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August 13, 2025

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Personalized Quote Email Subject Lines

Quote Settings page showing Email Settings tab with subject line editor containing shortcodes
Transform your quote emails with personalized subject lines that automatically include your lead’s information. This new feature helps you create more engaging, personalized email subjects that can significantly improve open rates and engagement.Key Features:
  • Lead-Specific Shortcodes: Use {{lead.first_name}}, {{lead.full_name}}, {{lead.company_name}}, and more
  • Real-Time Preview: See exactly how your subject line will appear with actual lead data
  • Default Customization: Set a personalized default subject line in your quote settings
  • Individual Override: Still edit subject lines when sending individual quotes
Example Subject Lines:
  • ☕ {{lead.first_name}}, your quote is ready!
  • ✨ {{lead.full_name}}, review your quote from and book online in minutes!
The system automatically processes these shortcodes when sending quotes, replacing placeholders with actual lead information. This creates a more personal connection with your leads and can help improve email open rates.Configure your personalized subject lines in Quote Settings → Email Settings.

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Drag & Drop Line Item Reordering

Admins can now reorder quote line items with simple drag and drop functionality. Quickly reorganize services, add-ons, and custom items to present your quotes in the most logical order for your clients.
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August 12, 2025

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Service Days Editor: Multi-Day Quote Management

Service Days editor interface showing multiple service days with date and time inputs
Create complex multi-day quotes with our new Service Days editor. Add multiple dates and times to a single quote, perfect for wedding weekends, corporate events, and festivals.Key Features:
  • Inline Editing: Edit dates and times directly in the quote editor
  • Flexible Scheduling: Different start/end times for each service day
  • Automatic Events: Each service day becomes a separate event when booked
  • Timezone Aware: All times handled in your location’s timezone
Perfect For:
  • Wedding weekends (setup, ceremony, breakdown)
  • Corporate events (setup, main event, teardown)
  • Festivals and multi-day celebrations
  • Installations with multiple phases
When clients book quotes with service days, each day automatically becomes a separate event in your booking system, making complex scheduling simple to manage.Learn more in our Service Days guide.
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August 1, 2025

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SMS Opt-in Collection

Many CRMs and SMS automation tools require explicit consent before sending text messages. Flashquotes now helps you capture that consent during lead intake, keeping you compliant while expanding your communication channels.
SMS opt-in checkbox on lead intake form
Add a checkbox asking “Can we text you?” with customizable consent language. Leads who opt in display a green “SMS” badge in your dashboard.Learn more →
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August 1, 2025

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Stripe Payouts Dashboard

Monitor and manage your Stripe payouts directly from Flashquotes. The new Payouts dashboard shows exactly when customer payments will be deposited to your bank account, helping you better plan cash flow and reconcile deposits. You can also access instant payouts for immediate access to funds when needed.Learn more in our Payouts documentation.
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May 30, 2025

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Quote View V2: Modern Quote Experience for Higher Conversions

Quote View V2 customer experience showing modern e-commerce inspired design
Transform your quote presentation with Quote View V2, our completely redesigned quote template that brings modern e-commerce best practices to your service business. This conversion-optimized experience is designed to turn more leads into paying customers through trust-building features and strategic psychology.Key features include:
  • Rich Photo Galleries: Showcase up to 8 high-quality images to build trust and demonstrate your service quality
  • Social Proof Integration: Display customer reviews, star ratings, and testimonials prominently to increase booking confidence
  • Dynamic Add-on Selection: Enable customers to customize their packages with strategic upsells that boost average order value
  • Real-time Availability Indicators: Create urgency with live availability status to reduce cart abandonment
  • Mobile-Optimized Design: Professional, responsive layout that looks stunning on all devices
  • E-commerce Style Checkout: Modern booking flow that customers recognize and trust
Quote View V2 maintains all your existing quote functionality while dramatically improving the customer experience. The template is fully customizable through an intuitive visual editor, allowing you to configure galleries, testimonials, and add-ons to match your brand and service offerings.Ready to boost your booking rates? Learn how to set up Quote View V2 in our comprehensive setup guide.
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May 9, 2025

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Team Member Roles and Permissions

Team member management interface showing role selection
We’ve enhanced our team management system with flexible role-based permissions. Now you can invite team members with different access levels to help manage your business while maintaining control over sensitive financial data.Key features include:
  • Admin Role: Full access to all features including aggregate financial data, member management, and company settings
  • Member Role: Full access to all features except aggregate financial data (revenue totals, payment statistics)
  • Role Selection: Choose the appropriate role when inviting new team members
  • Role Management: Admins can promote or demote members between roles as needed
  • Financial Data Protection: Members can still see individual invoice amounts and booking details, but not aggregate financial statistics
This feature helps you collaborate with team members while maintaining appropriate access controls. Members can handle day-to-day operations like managing bookings and invoices, while admins retain access to financial reporting and member management.Learn more about team roles and permissions in our team management guide.
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April 22, 2025

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Real-Time Availability in Lead Intake Forms

Calendar showing availability indicators with green and yellow dots
We’re excited to introduce real-time availability indicators in your lead intake forms. This feature helps set clear expectations with potential customers from the start and saves you time by reducing inquiries for dates when you’re already fully booked.Key benefits include:
  • Visual date indicators: Green and yellow dots instantly show customers your availability status
  • Clear messaging: After selecting a date, customers receive straightforward availability notifications
  • Automatic updates: Availability updates in real-time based on your blocked dates and resource capacity
  • Resource optimization: Better manage your team and equipment allocation across events
The system intelligently combines your blocked dates and existing bookings to determine availability status for each date, creating a more transparent booking experience.Learn more about this feature in our Real-Time Availability documentation.
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April 18, 2025

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Instant Quoting

Lead Intake Form showing the new Instant Quoting toggle
Transform your lead conversion process with our powerful new Instant Quoting feature. Now you can automatically generate and present quotes to clients immediately when they submit your lead intake form, enabling them to book instantly without any back-and-forth communication.Key features include:
  • Instant Quote Generation: Automatically calculate and present quotes using your configured pricing rules
  • Immediate Booking: Clients can review and book quotes instantly upon form submission
  • Seamless Experience: Direct redirect from form submission to quote presentation
  • Flexible Control: Choose between manual review or instant quoting modes
  • Pro Plan Feature: Available exclusively for FlashQuotes Pro subscribers
The system uses your existing instant pricing configurations to generate accurate quotes automatically, maintaining consistency while dramatically reducing the time from inquiry to booking.Learn more about Instant Quoting in our documentation:
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April 4, 2025

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Automated Invoice Reminders

Invoice reminder settings showing the automated reminder schedule
Never chase payments manually again! We’ve added automated invoice reminders that help ensure timely payments from your clients with minimal effort on your part.Key features include:
  • Preset reminder schedule with emails sent 1 day before due date, on the due date, and 2 days after
  • Email preview option to review all reminder templates before they’re sent
  • Toggle control to easily enable or disable automated reminders
This feature complements the existing manual reminder capabilities, giving you a comprehensive system for payment follow-up that saves time while improving cash flow.Learn more about this feature in our Invoice Reminders documentation.
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March 21, 2025

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Automated Lead Follow-up with Workflows

Quote sending modal showing the new workflow enrollment toggle
Transform your lead follow-up process with our powerful new Workflows feature. Now you can automatically nurture leads with perfectly timed, personalized email sequences that help convert more quotes into bookings.Key features include:
  • Smart Email Sequences: Pre-configured follow-up templates based on industry best practices
  • Dynamic Content: Automatically insert quote details, lead information, and company data using shortcodes
  • Easy Enrollment: One-click workflow enrollment when sending quotes
  • Full Visibility: Track active workflows, scheduled emails, and lead engagement from both quote and lead views
  • Flexible Control: Stop workflows automatically upon booking or manually when leads engage
The system intelligently handles multi-quote scenarios and automatically stops follow-ups when leads book, ensuring a professional experience throughout the sales process.Learn more about Workflows in our documentation:
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March 14, 2025

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Instant Pricing

Pricing Configuration UI showing automated price calculation settings
Save time and ensure consistent pricing with our new Instant Pricing feature. Now you can set up automatic price calculations for your services based on:
  • Base service price
  • Hourly rates per staff member
  • Per-guest pricing
  • Minimum price thresholds
When leads submit your intake forms, Flashquotes automatically generates draft quotes using your predefined pricing rules. This ensures consistent pricing across your business while still giving you the flexibility to review and adjust quotes before sending them to clients.Check out our Instant Pricing guide to learn how to set up automated pricing for your services.
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February 21, 2025

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Team Member Invitations

Bring your whole admin team onto Flashquotes with our new invitation system. You can now easily invite team members to join your company workspace directly through the platform. Head to Settings → Members to invite new users, manage pending invitations, and control user roles. Each invitation includes a secure, unique link that lets new users quickly join your workspace.Note: You only need to invite admins to your workspace. Event staff can see everything they need without a Flashquotes account.Check out our team management guide to learn more about inviting and managing team members.
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February 14, 2025

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Enhanced Quote Analytics

Track your lead engagement more effectively with our enhanced quote analytics. In addition to email open tracking, you can now monitor two crucial conversion metrics:
  • Quote page views
  • “Book Now” button clicks
These metrics appear as colored badges on both your lead list and quote details pages, making it easy to identify your hottest leads at a glance. Use these insights to time your follow-ups perfectly and focus on leads showing the strongest booking intent.Check out the quote analytics documentation to learn more about using these new metrics.

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Event Reminders for Staff

Reminders feature showing pink pill badges and warning banner
Keep your staff informed with our new Reminders feature. Tag events with important flags that appear prominently in both event details and event briefs. Whether it’s equipment requirements, safety precautions, or special client requests, reminders ensure critical information is never overlooked. Create company-wide standard reminders or add custom ones for specific events. A warning banner at the top of event briefs ensures staff members are immediately aware of important details before starting their shift.Learn more about using Reminders in our detailed documentation.
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February 7, 2025

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Send Quotes from Your Gmail Account

Gmail integration settings
Connect your business Gmail account to send quotes directly from your own email address. This integration creates a more personal experience for your clients, as they’ll receive quotes from your familiar business email. Your quotes maintain all their interactive features while appearing more personalized in your client’s inbox.To get started, visit Google Integrations in your settings to connect your Gmail account.

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Email Analytics & Engagement Tracking

Email analytics dashboard showing quote engagement
Track how leads interact with your quotes through our new email analytics feature. On the leads page, look for the eye icon next to sent quotes to instantly see how many times each quote has been viewed. For deeper insights, click into any sent quote to access a detailed activity timeline showing:
  • Total email opens and unique views
  • First and last open timestamps
  • Complete chronological feed of all quote interactions
This visibility helps you time your follow-ups perfectly and focus on your most engaged leads.Check out the email analytics docs for more details.
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January 2025

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Customizable Quote Emails

Customizable quote emails
You can now fully edit the subject and body text of quote emails, allowing for more personalized messaging and branding. Whether you want to add a friendly touch, emphasize urgency, or tailor the language to your audience, you now have the flexibility to craft emails that resonate with your clients.You can set a permanent default for the email body text in Quote Settings.

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New Multi-Select Question Type

Multi-select question type
We’ve added a multi-select question type to Booking forms, allowing clients to choose multiple options in a single response. This is especially useful for event packages, customer flavor choices, etc.Find this under Forms → Booking Forms → Add Question

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Copy Quotes with One Click

You can now copy any existing quote with a single click, making it easier to create new quotes based on past proposals. This is perfect for businesses with repeat clients or standard pricing structures.Simply find the “Copy” option in the quote actions menu.

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In-App AI Help Chat

We’ve integrated Mintlify’s AI-powered help chat directly into the app, making it easier than ever to get real-time assistance without leaving your workflow. Whether you need guidance on features, troubleshooting help, or best practices, our AI chat assistant is available to provide quick answers.Try it out by clicking the Get Help icon in the bottom right corner of the Flashquotes dashboard.
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December 2024

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QuickBooks Online Integration

QuickBooks integration settings
Pro plan customers can now sync their financial data with QuickBooks Online. The integration automatically creates customers, invoices, payments, and deposits in QuickBooks, with configurable account mappings and tax codes.Payments are synced in real-time, including proper handling of sales tax and processing fees. The integration maintains your QuickBooks data structure while ensuring accurate financial reporting.For more details, check out the QuickBooks integration docs.

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Service Area Configuration

Define your service radius to automatically validate event addresses during quote submission. The system checks addresses in real-time against your specified radius. For events outside your service area, a warning banner notifies the client that additional travel fees may apply.Your service area is defaulted to 150 miles, but you can change this in Quote Settings.

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Lead Intake Form Settings

Enhanced form settings interface
New configuration options include service duration limits, maximum staff counts, and custom redirect URLs after form submission. You can also customize the staff photos and descriptions in the lead intake form.Form questions can now be fully customized. The system automatically generates optimized default forms for new accounts based on conversion data.For more details, check out the lead intake form docs.
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November 2024

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Zapier Integration Expansion

New Zapier trigger options
Three new Zapier triggers enable deeper workflow automation:
  • Quote form submission trigger Send new leads directly to your CRM to streamline lead management.
  • Event timeline trigger Keep your calendars synchronized with this new trigger which fires whenever event schedules change.
  • Staff assignment trigger Automatically notify team members when they’re assigned to events.
Read more about Zapier integration here.

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Lead Intake Forms v2

New lead form interface with branding options
Lead intake forms are now fully customizable while maintaining high conversion rates. Find pre-configured forms under Forms > Lead Intake Forms, complete with proven questions and your brand colors automatically applied.Platform-specific embed instructions make it simple to add forms to any website, whether you’re using Webflow, Squarespace, WordPress, or other platforms. All leads flow directly into your Flashquotes dashboard for immediate follow-up.Read more about lead intake forms here.

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Enhanced Quote Customization

New quote editor interface with live preview
The quote editor now features a live preview as you build, showing exactly how your quote will appear to clients. Customize the hero text at the top of your quotes using markdown formatting for bold statements and embedded links. For more details, check out the quote page docs.Brand your quotes with custom hero images for each quote or set a default in company settings. Your brand colors now extend throughout customer-facing pages - set your signature color in Settings > Branding to have buttons and icons match your visual identity. Check out the branding docs for more details.
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October 2024

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Lead Calendar

Calendar showing both confirmed and potential bookings
Your calendar now displays both confirmed bookings and potential events from quotes. Quoted events appear with dotted borders, giving you a complete view of upcoming business - both confirmed and potential.

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Sales Tax Reporting

Sales tax report showing monthly breakdown
Managing sales tax across multiple jurisdictions is now simpler with our new automated tax reporting. Access comprehensive tax summaries under Invoices > Sales Tax to see your total sales, taxable amounts, and taxes owed.The report breaks down tax data by rate, making it easy to handle different tax jurisdictions. All payment data in Flashquotes automatically flows into these reports, ensuring your numbers are always current.Need historical data? Filter the report by different time periods, from last month to year-to-date, to get exactly the information you need for tax remittance.

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Resource Selection in Booking Forms

Resource selection interface in booking form
Let clients choose their preferred cart directly in your booking form with our new Resource Select question type. The form shows only carts available for the selected event date, complete with photos and descriptions you can customize in the resource settings.When a booking is confirmed, the selected cart is automatically assigned to the event, streamlining your workflow and ensuring clients get exactly the setup they want.

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Native email sending

Email sending modal
Now you can fire off quote emails directly from the quote page. Client quote emails include a link to the quote presentation page and the Book Now button Click the new “Copy share link” button if you still want to copy/paste the quote link into a separate emailYou can also send invoice reminders to clients with a single click. Preview the email before sending to ensure it looks great. Emails are branded with your logo and include a direct link to pay.