​
Overview

Access official Stripe receipts for payments to provide customers with detailed transaction records. Receipts are automatically generated for all successful Stripe payments and can be accessed directly from your invoice payment tables. Receipt links appear in the Payment Activity table on invoice pages:
  1. Navigate to Invoices from the main menu
  2. Click on any invoice to view its details
  3. Scroll to the Payment Activity section
  4. Look for the “Receipt” link next to the “Details” button for Stripe payments
Receipt links are only available for payments processed through Stripe. Manual payments (cash, check, bank transfer) recorded outside of Stripe do not have receipt functionality.

​
Accessing Receipts

1

Open Invoice

Navigate to the invoice containing the payment you need a receipt for.
2

Find Payment

Locate the payment in the Payment Activity table.
3

Click Receipt Link

Click the “Receipt” link next to the payment details. This opens the official Stripe receipt in a new browser tab.
4

Save or Print

From the Stripe receipt page, you can:
  • Print the receipt using your browser’s print function
  • Save as PDF for your records
  • Copy the receipt URL to share with customers

​
Receipt Contents

Stripe receipts include comprehensive transaction information:
  • Payment details: Amount, currency, and processing date
  • Payment method: Card type and last 4 digits or bank account details
  • Transaction ID: Unique Stripe payment identifier
  • Business information: Your company name and details
  • Customer information: Billing name and email address
  • Receipt number: Sequential receipt identifier for accounting

​
Automatic Email Receipts

Stripe automatically sends email receipts to customers when payments are processed:
  • Receipts are sent to the email address provided during payment
  • Customers receive receipts immediately after successful payment
  • Email includes a link to view the receipt online
  • No action required from you for automatic receipts
To resend a receipt, customers can be directed to use the receipt link from their invoice page, or you can resend receipts directly from your Stripe dashboard.

​
Troubleshooting

​
Customer Didn’t Receive Receipt

If a customer reports not receiving their receipt:
  1. Verify the payment was successful in the Payment Activity table
  2. Check that a valid email address was provided
  3. Ask the customer to check spam/junk folders
  4. Use the Receipt link to access the receipt and manually forward it
Receipt links only appear for:
  • Successfully processed Stripe payments
  • Payments with completed transactions
  • Payments that have receipt URLs generated by Stripe
Manual payments or pending transactions may not have receipt links available.