Documentation Index
Fetch the complete documentation index at: https://docs.flashquotes.com/llms.txt
Use this file to discover all available pages before exploring further.
Shortcodes are dynamic placeholders that automatically insert relevant information into your workflow emails. They help personalize your messages and ensure accurate information is always included.
Short codes are formatted as {{entity.attribute}} and must be surrounded by {{}} to be translated to a dynamic value.
After adding shortcodes to a message template, preview
it with a quote to make sure
they work as expected Available Shortcodes by Trigger
Specific shortcodes are only available for certain triggers based on what data is available at that stage of the customer journey.
| Shortcode | Description | Example |
|---|
{{lead.first_name}} | Lead’s first name | John |
{{lead.last_name}} | Lead’s last name | Doe |
{{lead.full_name}} | Lead’s full name | John Doe |
{{lead.email}} | Lead’s email address | john@example.com |
{{lead.company_name}} | Lead’s company name | Acme Inc |
{{lead.phone}} | Lead’s phone number | +1 234-567-890 |
{{lead.city}} | Lead’s city | New York |
| Shortcode | Description | Example |
|---|
{{company.name}} | Company name | Acme Inc |
{{company.contact_email}} | Company contact email | contact@acmeinc.com |
{{company.contact_phone}} | Company contact phone number | +1 234-567-890 |
| Shortcode | Description | Example |
|---|
{{quote.event_start_date}} | Quote event start date | May 1, 2025 |
{{quote.event_start_time}} | Quote event start time | 10:00 AM |
{{quote.event_end_date}} | Quote event end date | May 2, 2025 |
{{quote.event_end_time}} | Quote event end time | 10:00 PM |
{{quote.event_address}} | Quote event address | 123 Main St, Anytown, USA |
{{quote.guest_count}} | Quote guest count | 10 |
{{quote.number_of_days}} | Quote number of days | 2 |
{{quote.number_of_staff}} | Quote number of staff | 2 |
{{quote.number_of_resources}} | Quote number of resources | 2 |
{{quote.expiration_date}} | Quote expiration date | May 30, 2025 |
{{quote.service_duration_hours}} | Service duration in hours | 4 |
| Shortcode | Description | Example |
|---|
{{lead.first_name}} | Lead’s first name | John |
{{lead.last_name}} | Lead’s last name | Doe |
{{lead.full_name}} | Lead’s full name | John Doe |
{{lead.email}} | Lead’s email address | john@example.com |
{{lead.company_name}} | Lead’s company name | Acme Inc |
{{lead.phone}} | Lead’s phone number | +1 234-567-890 |
{{lead.city}} | Lead’s city | New York |
| Shortcode | Description | Example |
|---|
{{company.name}} | Company name | Acme Inc |
{{company.contact_email}} | Company contact email | contact@acmeinc.com |
{{company.contact_phone}} | Company contact phone number | +1 234-567-890 |
| Shortcode | Description | Example |
|---|
{{booking.first_name}} | Booking contact first name | John |
{{booking.last_name}} | Booking contact last name | Doe |
{{booking.full_name}} | Booking contact full name | John Doe |
{{booking.email}} | Booking contact email | john@example.com |
{{booking.phone}} | Booking contact phone | +1 234-567-890 |
{{booking.first_event_start_date}} | First event start date | May 1, 2025 |
{{booking.first_event_start_time}} | First event start time | 10:00 AM |
{{booking.last_event_end_date}} | Last event end date | May 2, 2025 |
{{booking.last_event_end_time}} | Last event end time | 10:00 PM |
{{booking.first_event_end_date}} | First event end date | May 1, 2025 |
{{booking.first_event_end_time}} | First event end time | 4:00 PM |
{{booking.last_event_start_date}} | Last event start date | May 2, 2025 |
{{booking.last_event_start_time}} | Last event start time | 9:00 AM |
{{booking.first_event_address}} | First event venue address | 123 Main St, Anytown, USA |
{{booking.first_event_guest_count}} | First event guest count (shows “TBD” if not set) | 50 |
{{booking.number_of_events}} | Number of events in booking | 3 |
{{booking.created_date}} | Date booking was created | April 15, 2025 |
Booking shortcodes are available for Quote Booked, First Event Start, and Last Event End triggers. First Event Start and Last Event End require a Plus or Pro subscription.
Shortcode Availability Matrix
| Shortcode Category | Quote Requested | Quote Sent | Quote Booked | First Event Start | Last Event End |
|---|
| Lead | ✓ | ✓ | ✓ | - | - |
| Company | ✓ | ✓ | ✓ | ✓ | ✓ |
| Quote | ✓ | ✓ | - | - | - |
| Booking | - | - | ✓ | ✓ | ✓ |
Ready to become a shortcodes power user? Check out our Helper
Functions for additional features like default
values and more. 
