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Each event has a timeline that works out your crew’s shift. It starts from the service hours booked with the client, then adds time for loading, travel, setup, and cleanup on either side.

See the shift on the event page

The Event schedule card in the event’s Logistics tab shows shift start, service start, service end, and shift end. Hover the info icon under the shift end to see the full breakdown.
  • Click a service time to reschedule it.
  • Click a shift time to open the full timeline.

Adjust the timeline

Open the event and click the Timeline tab.
The Event timeline with a 7:45am shift start, 10:00am to 6:00pm service, and 8:25pm shift end, with a duration stepper for each step
To change a duration:
  1. Click − or + to adjust it by 5 minutes.
  2. Or click the value and type a new one, like 1h 30m, 1:30, or 90.
Changes save automatically, and the shift times update right away. They only apply to this event day. To change the service hours, click Edit service hours.

Where the durations come from

When a booking is created:
  • Prep, setup, cleanup, and unload use your defaults from Settings > Timeline.
  • Travel times come from Google Maps. Flashquotes uses the drive between your location’s address and the event address, with traffic for that time of day, rounded up to the nearest 5 minutes.
Flashquotes recalculates travel times when you reschedule an event or change its address. This replaces travel times you entered by hand. Past events keep their current travel times.

Common issues

  • Shift is many hours long: check the travel times. A wrong event address can add hours of driving.
  • Travel didn’t update after a change: the event may already be in the past. Set the travel times by hand.

Next steps