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Overview

The Booking Form collects customer information when they accept a quote. With optimized question pages and a mobile-friendly design, it provides a professional checkout experience for converting quotes into confirmed bookings.

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Form Structure

Features:
  • Single question per page format
  • Mobile-optimized design
  • High conversion rate focus
The single-question-per-page approach maximizes completion rates, especially on mobile devices.
Modify the booking form:
  • Edit existing questions
  • Add new questions
  • Remove unnecessary fields
  • Customize question order
  • Mark questions as required or optional
Control which questions are mandatory for form submission:
  1. Open a question in the form editor
  2. Find the “Required” toggle in the question settings
  3. Toggle on to make the question mandatory, or off to make it optional
System-Required Questions:
  • Some questions are required by Flashquotes and cannot be changed
  • These questions show “This question is required by Flashquotes” instead of a toggle
  • System-required questions ensure essential data is collected for booking processing
User-Required Questions:
  • You can mark custom questions as required or optional
  • Required questions must be completed before form submission
  • Optional questions allow customers to skip if not applicable
Balance required fields carefully—too many required questions can reduce conversion rates, while too few may result in incomplete booking information.
Show or hide form pages based on the service or add-on included in a quote.For example, show a “Bar Menu Preferences” page only when a bar service is on the quote—and hide it for everything else.
  • Conditions are set per page in the form editor
  • Pages can match on service type or specific add-ons
  • Customers only see pages relevant to their booking
Conditional logic is a Plus plan feature. Upgrade your plan to enable it.
Set up conditional logic

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Form Management

The booking form is:
  • Conversion rate optimized
  • Mobile-responsive
  • User-friendly
  • Continuously improved
Benefits of form integration:
  • Streamlined booking process
  • Automatic payment processing
  • Reduced manual data entry
  • Improved customer experience

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Best Practices

  1. Maintain single-question-per-page format
  2. Test form functionality across devices
  3. Review conversion rates regularly
  4. Keep questions relevant and minimal

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Next Steps

After configuring booking forms: