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Conditional Form Logic Plus

Show different form pages to different customers based on their selections. A customer who picks your espresso bar sees espresso-specific questions. A customer who picks your photo booth doesn’t.
Conditional logic is only available on booking forms, not lead intake forms. It requires a Plus plan or higher. Essentials users will see an upgrade prompt in the Logic tab.

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Set up rules on a page

1

Open your booking form editor

Go to Settings → Forms and open your booking form.
2

Click the Logic tab

At the top of the editor, switch from the Build tab to the Logic tab.
3

Find the page you want to control

Each form page shows a card with its name, question count, and current status — either Always visible or N rules.
4

Add a rule

Click the page card to expand it. Select a rule type:
  • Service rule — show this page when a specific service is selected
  • Add-on rule — show this page when a specific add-on is selected
Then pick the service or add-on from the dropdown.
5

Add more rules if needed

Add as many rules as you want. A page shows if any rule matches — not all of them.

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How rules work

  • No rules set — the page is always visible to every customer
  • One or more rules — the page only shows when at least one rule matches
  • Multiple rules use OR logic — match any rule, not all rules
Example: set two rules on your “Espresso Questions” page — one for your Espresso Bar service and one for your Latte Add-on. The page appears for either selection.

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What customers see

When a customer fills out the booking form, pages whose conditions aren’t met are automatically skipped. Required fields on hidden pages are also skipped — customers won’t get stuck on a question that doesn’t apply to them.

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Upgrade to Plus

Conditional logic is a Plus plan feature. If you’re on Essentials, you’ll see a prompt to upgrade when you click the Logic tab.

View Plans

Upgrade to Plus to unlock conditional form logic