Conditional Form Logic Plus
Show different form pages to different customers based on their selections. A customer who picks your espresso bar sees espresso-specific questions. A customer who picks your photo booth doesn’t.Conditional logic is only available on booking forms, not lead intake forms. It requires a Plus plan or higher. Essentials users will see an upgrade prompt in the Logic tab.
Set up rules on a page
1
Open your booking form editor
Go to Settings → Forms and open your booking form.
2
Click the Logic tab
At the top of the editor, switch from the Build tab to the Logic tab.
3
Find the page you want to control
Each form page shows a card with its name, question count, and current status — either Always visible or N rules.
4
Add a rule
Click the page card to expand it. Select a rule type:
- Service rule — show this page when a specific service is selected
- Add-on rule — show this page when a specific add-on is selected
5
Add more rules if needed
Add as many rules as you want. A page shows if any rule matches — not all of them.
How rules work
- No rules set — the page is always visible to every customer
- One or more rules — the page only shows when at least one rule matches
- Multiple rules use OR logic — match any rule, not all rules
Example: set two rules on your “Espresso Questions” page — one for your Espresso Bar service and one for your Latte Add-on. The page appears for either selection.
What customers see
When a customer fills out the booking form, pages whose conditions aren’t met are automatically skipped. Required fields on hidden pages are also skipped — customers won’t get stuck on a question that doesn’t apply to them.Upgrade to Plus
Conditional logic is a Plus plan feature. If you’re on Essentials, you’ll see a prompt to upgrade when you click the Logic tab.View Plans
Upgrade to Plus to unlock conditional form logic