Skip to main content
Send quotes and communications from your Gmail account to maintain your email history in one place.
Our first recommendation for improving email deliverability is to connect your business Google Workspace account and select it when sending from Flashquotes. Then authenticate your domain with SPF, DKIM, and DMARC.

​
Why use Gmail for sending

Sending from your Gmail account:
  • Maintains conversation history in Gmail
  • Uses your existing email signature and branding
  • Creates more personal connections with contacts
  • Supports multiple Gmail accounts per team

​
Connect Gmail

1

Go to integrations

Navigate to Settings > Integrations
2

Add Google account

Find the Google section and click ”+ Add account”
3

Sign in and grant permissions

Sign in to your Google account and grant permissions

​
Send quotes from Gmail

From quote view:
  1. Open any quote
  2. Click “Send Quote”
  3. Select your Gmail account from the dropdown
  4. Review and send
Set default sender:
  • Go to Settings > General > Locations
  • For each location, select default sending email
  • New quotes will use this sender by default

​
Improve email deliverability

Start by confirming that your Google Workspace account is connected, selected as the sender, and that the message appears in Gmail’s Sent folder. Connecting the account alone does not configure authentication for your business domain. Authentication helps receiving email services verify that messages really come from your domain and can improve deliverability. It does not guarantee placement in the inbox or Gmail’s Primary tab.

​
Authenticate your Google Workspace domain

Ask your Google Workspace administrator or the person who manages your domain’s DNS records to check all three methods below. These settings apply to your custom business domain, such as yourbusiness.com. Google manages authentication for personal @gmail.com addresses.

​
SPF: authorize your email senders

SPF lists the services allowed to send email for your domain. If Google Workspace is your only sender, Google’s example DNS TXT record is:
If other services also send email for your domain, include them in the same SPF record. Update the existing record rather than adding a second SPF record or replacing other authorized senders with the Google-only example. Follow Google’s SPF setup guide.

​
DKIM: sign outgoing messages

DKIM adds a digital signature that receiving services can verify using your domain’s DNS record. Ask your Google Workspace administrator to follow Google’s DKIM setup guide.

​
DMARC: check alignment and monitor failures

DMARC checks that the domain in the visible From address aligns with a domain authenticated by SPF or DKIM. It also lets you request reports and specify how receivers should handle messages that fail. Ask your domain administrator to follow Google’s DMARC setup guide and recommended DMARC rollout.

​
Verify authentication on a delivered message

After DNS changes have taken effect, send a test quote from Flashquotes to a separate Gmail or Google Workspace recipient. In the recipient’s Gmail, open the message and choose More > Show original next to Reply. Check the authentication results for SPF: PASS, DKIM: PASS, and DMARC: PASS. Google explains how to view message headers. If a check fails, share the original message headers with your domain administrator. Confirm that DKIM signs with your business domain and that SPF or DKIM aligns with the From domain for DMARC.

​
Follow Google’s sending recommendations

  • Send to people who expect to hear from you, such as customers who requested a quote.
  • Use an accurate sender name and subject, and clearly label the quote link.
  • Keep quote emails focused on the customer’s inquiry; avoid adding unrelated promotions.
  • Avoid sudden bursts of sending, especially from a new domain.
  • If a customer finds your message in Spam, ask them to mark it as Not spam and add your sending address to their contacts.
See Google’s email sender guidelines for more recommendations.

​
Manage sending accounts

View connected accounts:
  • Go to Settings > Integrations
  • All connected Google accounts appear in the Google section
Disconnect an account:
  1. Find the account in Settings > Integrations
  2. Click “Disconnect”
  3. Confirm removal
Disconnecting an account removes the ability to send from that email. Existing sent emails remain in your Gmail.

​
Best practices

  1. Set defaults per location - Configure each location with the appropriate sending email
  2. Use professional signatures - Your Gmail signature appears in all sent quotes
  3. Monitor your sent folder - All Flashquotes emails appear in your Gmail Sent folder
  4. Connect your primary business email - Use your main business email for most communications

​
Troubleshooting

​
Emails going to spam or showing no opens

First, verify your Gmail sender and domain authentication. A low or zero open count does not prove that a message went to spam; Google cautions against using open rates alone to diagnose delivery problems. Ask the recipient to check Spam and Promotions, and review any bounce message for the rejection reason. See Google’s delivery troubleshooting guidance. If problems continue, contact Flashquotes support with the sending address, recipient address, approximate send time, and any bounce error or authentication results.

​
Email not sending

  • Verify your Google account is connected in Settings > Integrations
  • Check that “Send Email” permission is enabled
  • Ensure your Gmail account isn’t over quota
  • Try reconnecting your account

​
Wrong sender showing

  • Check location default email settings
  • Verify the correct account is selected when sending
  • Update location defaults in Settings > General

​
Signature not appearing

  • Your Gmail signature is pulled automatically
  • Update your signature in Gmail settings
  • Reconnect your Google account to refresh

​
Next steps